Customer Relations Representative - State Farm Agent Team Member
Full Time in Memphis, TN
Steve Womack is an award-winning State Farm Agent looking to grow our excellent, hardworking team. Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We’re looking for motivated self-starters with a sales or insurance background who care deeply about people and want to improve their lives with coverage to take care of what matters most. Requirements: We are looking for candidates who are enthusiastic to develop their skills and eager to share the value insurance and financial products play in helping people manage the risks of everyday life and realize their dreams. · Property & Casualty License (must be able to obtain) · Life & Health License (must be able to obtain)· Dedication to Customer Service· Ability to Effectively Relate to Customers· Ability to Make Presentations to Potential Customers· Excellent Communication Skills – Written, Verbal, and Auditory · Self-Motivated· Experience in Marketing· Achievements in Mutually Agreed Upon Marketing Goals Responsibilities: Each position covers a wide array of roles and responsibilities intended to develop your skillset and ensure your success at our agency. Throughout our application process, you will also have the opportunity to learn what a day in the life at our agency would look like. · Use customer-focused, needs-based review process to educate customers about insurance options. · Establish customer relationships and follow up with customers as needed.· Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. · Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. · Maintain and strong work ethic with a total commitment to integrity and success each and every day. · Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. · Actively participate in hands-on learning and coaching to become an industry expert. What do we offer? We offer a variety of benefits to support our team, including: · 401K· Salary & Commission/Bonus · Paid Time Off (Vacation and Personal/Sick Days) · Valuable Work Experience · Sign-On Bonus for Already Licensed Professionals· Licensing Reimbursement (After 3 Months)· Growth Potential & Opportunity for Advancement within my Agency· Agent Aspirant Program for Individuals Aspiring to Own a Business Hours: Monday-Friday 9:00 AM – 5:00 PM Offices: Located in Memphis, TN and Southaven, MS Compensation: $35,000-$50,000 Per YearOur compensation expectations show a range of our salary plus commission system. With our profitable and thriving market and business model, team development, and intentional hiring process, we are confident that you will be successful in achieving high-earning compensation amounts. How we elevate YOUR skills: By joining the team at Steve Womack’s State Farm Agency, not only will you acquire licensing for Property & Casualty and Life & Health Insurance, but you will develop a mastery in sales and customer service to support your personal and professional goals. Achieving licensing in insurance is a great way to build your resume and advance your skillset, and we use intentional goal setting and team building to establish successful habits for both your career and life. Steve Womack’s State Farm Agency is committed to developing and broadening your skills and knowledge as just one unique perk. About Steve Womack’s Agency: Steve began his career as a State Farm Agent July 1, 2005 and have been serving Midtown, Downtown, and all of Memphis since then. His agency recently became dual licensed and can serve Mississippi customers as well. Steve serves on the board of directors of the Cooper-Young Business Association as President and is a Cooper-Young Festival Board Member. Community Recognition: Here’s what our community has to say about working with our agency - · “The folks here are great to work with! State Farm 848 south cooper st. branch has always responded quickly to my questions and concerns. When I’ve had car, Especially Chloe Joy she’s been great about getting all she needs to know about the situation and presents me with best insurance options for my car that best meets my needs, and with great rates! I highly recommend this agency – I’ve been very happy with their service!” · “The folks here are great to work with! State Farm 848 South Cooper St. branch has always responded quickly to my questions and concerns. When I’ve had car, Especially Chloe Joy she’s been great about getting all she needs to know about the situation and presents me with best insurance options for my car that best meets my needs, and with great rates! I highly recommend this agency – I’ve been very happy with their service!” · “I have been a customer of Steve Womack & his State Farm Office Team for over ten years. Originally, it was my Homeowners and Auto Insurance; as my wife and I have downsized, my coverage now consists of Renter's Liability/Contents and Auto. Steve and his team are always available, professional, and completely engaged. I want to add a special compliment for Kendra Richardson for her recent help and her outstanding follow-up skills. I can say from experience, they always exceed my expectations.” If you are motivated to succeed and can see yourself in this role, please complete our application. We guarantee to connect with you within 48 hours on the next steps of the interview process. Compensation: $35,000.00 - $50,000.00 per year My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Memphis, TN and help customers with their insurance and financial services needs, including: Auto insurance Home insurance Life insurance Retirement planning State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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